Política de Términos y Condiciones

This website is operated by Steer Hat Co, doing business as Steer Hat Co. Throughout the site, the terms “we,” “us,” and “our” refer to Steer Hat Co, doing business as Steer Hat Co. Steer Hat Co offers this website, including all information, tools, and services available to you on this site. The user is conditioned on the acceptance of all terms, conditions, policies, and notices set forth herein.

By visiting our site and/or purchasing something from us, you participate in our “Service” and agree to the following terms and conditions (“Terms of Service,” “Terms”), including all additional terms and conditions and policies referenced herein and/or available via hyperlinks. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of the Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use or access to the website after the posting of any changes constitutes acceptance of those changes.

Section 1 – Terms of the Online Store
By using this site, you declare that you are at least of majority age in your state or province of residence, or that you are of majority age in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose; nor may you, in the use of the Service, violate any laws in your jurisdiction (including, but not limited to, copyright laws).
You must not transmit any worms, viruses, or any code of a destructive nature.
Any failure to comply with or breach of any of these Terms will result in the immediate termination of your Services.

Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information) may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.

Section 3 – Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Section 4 – Modifications to the Service and Prices
The prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.

Section 5 – Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange in accordance with our return policy.
We have made an effort to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that your computer monitor will display colors accurately.
All products are subject to availability. The images of the banners are for illustrative purposes only. These legal terms cover all postings made across all media.
All promotions are not combinable with other promotions. They apply while supplies last and are restricted to one per person.
The use of coupons is personal; only one coupon is allowed per user and one coupon per order. Each coupon may have specific restrictions that will be communicated on the banner.
We reserve the right, though we are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of the products or services we offer. All product descriptions or prices are subject to change at any time, without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site will be void where prohibited.
We do not guarantee that the quality of the products, services, information, or other material purchased or obtained by you will meet your expectations, nor that any errors in the Service will be corrected.
Steer Hat Co. is committed to providing the best products that meet our fashion standards, as well as complying with applicable safety and health regulations. In the event that any of our products do not meet these standards, we are not responsible for any damages resulting from the use or defect of the products, and the product will be removed from our market immediately.

Section 6 – Billing Accuracy and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Prices may vary without notice due to external factors, such as currency devaluations or drastic changes in exchange rates, among others.
In the event that we make a change or cancel an order, we will attempt to notify you by contacting you via the email and/or billing address or phone number provided at the time of placing the order. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Return Policy in Section 18 of this document.

Section 7 – Optional Tools
We may provide you with access to third-party tools that we do not monitor nor have any control or influence over.
You acknowledge and agree that we provide access to these tools “as is” and “as available,” without any warranties, representations, or conditions of any kind, and without any endorsement. We will have no liability arising from or relating to your use of optional tools provided by third parties.
Any use you make of the optional tools offered through the site is at your own risk and discretion, and you should ensure that you are familiar with and approve the terms under which these tools are provided by the third-party providers.
We may also, in the future, offer new services and/or features through the website (including the release of new tools and resources). These new features and/or services will also be subject to these Terms of Service.

Section 8 – Third-Party Links
Certain content, products, and services available through our Service may include material from third parties.
Third-party links on this site may redirect you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or its accuracy, and we do not guarantee or assume any responsibility for any material from third parties, third-party websites, or any material, products, or services from third parties.
We are not liable for any damages or harms related to the acquisition or use of goods, services, resources, content, or any other transactions conducted in connection with third-party websites. Please review carefully the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the relevant third party.

Section 9 – User Comments, Submissions, and Other Contributions

If you send specific submissions at our request (for example, participation in contests) or, without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, or otherwise use in any medium the comments you have sent us. We have no obligation to:

(1) keep any comment confidential;
(2) pay compensation for the comments;
(3) respond to comments.

We may, but are not obligated to, monitor, edit, or remove content that we consider illegal, offensive, threatening, libelous, defamatory, obscene, or questionable, or that violates the intellectual property rights of others or the Terms of Service.

You agree that your comments will not violate the rights of any third party, including copyright, trademark, privacy, personality, or other personal or property rights. Additionally, you represent and warrant that your comments will not contain defamatory, illegal, abusive, obscene material, or computer viruses or other malware that could affect the operation of the Service or any related website. You may not use a false email address, impersonate another person, or deceive us or others regarding the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible or liable for any comments posted by you or any third party.

Section 10 – Personal Information

Your submission of personal information through the site is governed by our Privacy Policy. To view our Privacy Notice, please refer to the relevant section on our website.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time and without prior notice (even after you have submitted your order).

We do not assume any obligation to update, correct, or clarify information in the Service or on any related website, including, but not limited to, pricing information, except as required by law. No specific update date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.

Section 12 – Prohibited Uses

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content for:

(a) any illegal purpose;
(b) soliciting others to perform or participate in illegal acts;
(c) violating any regulation, rule, law, international, federal, provincial, or state law, or local ordinance;
(d) infringing or violating our intellectual property rights or the rights of others;
(e) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) providing false or misleading information;
(g) uploading or transmitting viruses or any other type of malicious code that affects the functionality or operation of the Service or any related website, other sites, or the Internet;
(h) collecting or tracking the personal information of others;
(i) generating spam, phishing, pharm, pretext, spider, crawl, or scrape;
(j) any obscene or immoral purpose;
(k) interfering with or circumventing the security features of the Service or any related website, other sites, or the Internet.

We reserve the right to suspend your use of the Service or any related website if you violate any of the prohibited uses mentioned.

Section 13 – Disclaimer of Warranties; Limitation of Liability

We do not guarantee or warrant that the use of our service will be uninterrupted, timely, secure, or error-free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that, from time to time, we may remove the service for indefinite periods of time or cancel the service at any time without prior notice.
You expressly agree that the use of, or the ability to use, the service is at your own risk. The service and all products and services provided through the service are (except as expressly stated by us) provided “as is” and “as available” for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no event shall Steer Hat Co, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any damage, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, loss of profits, loss of income, loss of savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising from the use of any services or products acquired through the service, or for any other claim related in any way to the use of the service or any product, including, but not limited to, any error or omission in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available through the service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.

Section 14 – Indemnification

You agree to indemnify, defend, and hold harmless Steer Hat Co and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorney’s fees, made by any third party due to or arising out of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 15 – Severability

If any provision of these Terms of Service is found to be illegal, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of the remaining provisions.

Section 16 – Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.
If, in our sole discretion, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or consequently we may deny you access to our services (or any part thereof).

Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and the policies or operating rules published by us on this site or with respect to the service constitute the entire agreement and understanding between you and us and govern the use of the service, replacing any prior or contemporaneous agreement, communication, or proposal, whether oral or written, between you and us (including, but not limited to, any previous version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

Section 18 – Return Policy
Timeframe
We have a return period of 15 days from the date the package delivered your order to the address provided at the time of purchase. You must notify us about the return before [insert timeframe] through any of our customer service channels.

Conditions for Returns
To be eligible for a return, the item must be unused and in the same condition as you received it. It must also be in its original packaging.

Cases with Partial Refunds
If the product is not in its original condition, is damaged, or missing parts for reasons not related to us, only partial refunds will be guaranteed.

Return Process
If you wish to return a product, you can do so in the following ways:

• By calling our phone number or contacting us through our channels with your invoice or ticket. One of our representatives will assist you.
• By sending a return request via email within the established timeframe.

Procedure
Refund (only in cases of warranty or right of withdrawal):

• Transfer: It will be processed approximately within five business days after receiving the product in our warehouse.
• Chargeback: It will be processed within 15 business days after receiving the product. The bank will handle this operation.
• Product Exchange: Subject to availability, for one of equal or lesser value. If there is a price difference, a coupon will be issued for future purchases.
• Purchase Coupon: Valid for six months from the date of issue.
• Product Exchange: Also subject to inventory availability. The difference, if applicable, will be provided in a coupon for a new purchase.
• Purchase Coupon: Valid for six months from the date of issue.

Conditions of the Product for Return
We will verify the condition of the product upon receipt in our warehouse and proceed accordingly.

Products Eligible for Returns and Exchanges

• Arguna Steer Hat
• Arjuna Hat
• Bisonte Hat
• Camello Hat
• Flag Steer Hat
• La Rosita Hat
• Mexa Hat
• New York Hat
• Olivo Hat
• Tinto Hat

Response Timeframe

• Refunds: Money will be refunded via transfer or to the credit card used, depending on the original payment method. Partial refunds will be processed by electronic transfer.
• Exchanges: Will be dispatched approximately within three business days after receiving the product in our warehouse, with the same times as a regular delivery.

Shipping Costs
If the product has manufacturing defects, you can return it at no cost. For returns for other reasons, shipping costs will be covered by the customer.

Section 19 – Governing Law
For the interpretation and enforcement of these terms, both parties submit to the jurisdiction of the courts of the City of Texas, USA, expressly waiving any other jurisdiction by reason of their domiciles.

Section 20 – Changes to the Terms of Service
We reserve the right to modify or update these Terms of Service. It is your responsibility to review them periodically. Continuing to use our website or service implies acceptance of any changes.

Section 21 – Contact Information
If you have questions about the Terms of Service, contact us at Contact@steerhatco.com.
Last updated: 10/15/2024